hosted phone
Flexible. Fully Managed.
First-Rate Service.
You deserve an affordable phone system that’s hassle-free, easy-to-use, and reliable.
REV Hosted Phone isn’t just a phone system, it’s a complete package. Say goodbye to missed calls or being tied down to a landline. Easily make and receive crystal-clear calls from any device, with our mobile app. Even better, setup is seamless and cost-effective. We provide everything you need – phones, equipment, service, installation, training, and support – all within your budget.
White Glove Solution
We take care of the set-up, phones and training.
Fast Install
Professional setup is quick and easy – no complicated equipment.
No Maintenance
We fully manage your system and reduce the burden on your IT team.
Energy Savings
Cloud phone systems use less equipment – less energy and a lower power bill.
Redundancy
Our Hosted Phone is backed by our fully redundant enterprise-class data center and firewall.
No Physical Space
Our phone solution eliminates server cabinets on your premises.
Flexibility
Easily add new users and features as your business grows.
Reliability
Secure and stable interactions over our state-of-the-art network connection.
Business Continuity
With mobile app, make and receive calls from any device – anytime, anywhere.
Reputable Partner
Pair Hosted Phone with REV Internet for optimum performance.*
*There are network requirements for customers without REV Internet. Please ask your REV Business Sales consultant for more information.
Popular feature options make the most of your time and resources.
Call Jump
Take a call with you by switching it from your desk phone to your mobile, and vice versa.
Voicemail Transcript
Read voicemails via email, app or webportal. Check out the user guide here.
Phone for Microsoft Teams
This feature provides telephony access to your Microsoft Teams client, allowing users to use their Teams client, mobile or desktop, to make and receive calls anywhere in the continental U.S. It’s ideal for businesses looking for one solution for all their internal and external communication needs.
Many Other Solutions to Meet Your Business Needs
Read about all the other feature options we offer. Features vary by package selected.
Mobile app available with Mobile & Standard packages.
When someone calls your primary number, the call will appear on one or more of the devices that you’ve set up. This can include your desk or mobile phone.
Start a call on WiFi, switch it to cellular if you move out of WiFi coverage.
Call Jump! Take a call with you by switching it from your desk phone to your mobile, or vice versa.
Learn how to download and use the MaX UC Mobile app here.
Desktop app available with Mobile & Standard packages.
MaX UC Desktop is like having your desk phone on your computer (PC or Mac). You can make and receive calls, hold calls, transfer calls, make three-way calls, and more.
PLEASE NOTE – MaX UC Desktop is not intended for use in making 911 calls. You should use another service to make any calls for emergency services.
Learn how to download and use the MaX UC Desktop app here.
Take an in-depth look at the high-quality equipment we offer for all types of business uses.
Access support guides for Hosted Phone services.
Equipment Reboot Information
What is Hosted Phone (VoIP) service?
Hosted Phone, also known as Voice over IP (VoIP), is REV’s fully managed phone system that is hosted in the cloud. It offers businesses a sophisticated, scalable, and highly functional unified communications system.
What’s the difference between PBX and Hosted Phone?
PBX is an on-premises phone system that requires upfront investment and maintenance, while Hosted Phone is a cloud-based phone system that is a subscription service. REV fully manages and supports Hosted Phone equipment.
What happens if I lose my Internet connection?
If you lose your internet connection, your VoIP phone system service will stop working, meaning you won’t be able to make or receive calls. We recommend that you invest in a backup internet connection to avoid this.
How is Hosted Phone service different than Skype & Vonage VoIP services?
If you don’t have REV Business Internet service with our Hosted Phone service, there isn’t a lot of difference between these services. However, if you do have REV Business Internet with our Hosted Phone, it runs on a private network that is managed and optimized for performance, while Skype and Vonage use the public internet. Using this private network means that your calls with Hosted Phone service are less likely to experience dropped calls, lag, or jitter.
How is the voice quality?
Hosted Phone service offers voice quality that is comparable to traditional phone service, but with enhanced high-definition voice technology.
Will the data traffic in my office affect voice quality?
If you have REV Business Internet with our Hosted Phone service, the voice quality will not be affected. If you don’t have REV Business Internet with our Hosted Phone service, you must configure your network to prioritize voice traffic. REV can provide you with a list of network requirements upon request.
How does 911 service work with Hosted Phone?
When you sign up for Hosted Phone, the address you provide to us during installation will be used to dispatch emergency responders when users call 911. The important thing to keep in mind is that this same address will be reported to local emergency service personnel even if you move your phone to a different location. If you move, you must change the address so that emergency responders can reach you. Refer to our Managing 911 Location Guide for instructions to do that.
How can I access CommPortal?
CommPortal is a web-based, self-service portal for managing REV Hosted Phone services. The designated business group administrator of your company may access CommPortal at https://webcare.letsrev.net/bg and end users may access it at https://webcare.letsrev.net.
Contact REV Business
Looking for more information? Fill out the short form below or call 866-625-4100. Looking for Home Services? Click here.
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