Hosted Phone Support
Hosted Phone Service
Although Hosted Phone is no longer available to new customers, our dedication to existing users hasn’t changed. Your service will continue without interruption, and you can rely on us for ongoing support. This page provides step-by-step guides, troubleshooting resources, and important contact information to help keep your system running smoothly.
Mobile app available with Mobile & Standard packages.
When someone calls your primary number, the call will appear on one or more of the devices that you’ve set up. This can include your desk or mobile phone.
Start a call on WiFi, switch it to cellular if you move out of WiFi coverage.
Call Jump! Take a call with you by switching it from your desk phone to your mobile, or vice versa.
Learn how to download and use the MaX UC Mobile app here.
Desktop app available with Mobile & Standard packages.
MaX UC Desktop is like having your desk phone on your computer (PC or Mac). You can make and receive calls, hold calls, transfer calls, make three-way calls, and more.
PLEASE NOTE – MaX UC Desktop is not intended for use in making 911 calls. You should use another service to make any calls for emergency services.
Learn how to download and use the MaX UC Desktop app here.
Take an in-depth look at the high-quality equipment we offer for all types of business uses.
Access support guides for Hosted Phone services.
Equipment Reboot Information
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