Hurricane Preparedness

Preparing for Severe Weather

During severe weather events, REV Business monitors atmospheric conditions 24/7 and responds quickly to any given circumstance. We will scale our recovery efforts as necessary and will work with emergency responders and utility providers when appropriate.

In the Hours Before Landfall:

When danger is near and you’re wondering what to do next, here’s our quick action plan that’ll make the most of your time:

• Take advantage of remote office tools like our Hosted Phone client to forward calls to your mobile device, access your contacts, host video meetings and share files.
• Take pictures of any equipment that may be damaged in the upcoming storm – servers, computers and call center equipment, among others.
• Protect important documents and information by sealing in waterproof containers and by making copies or backups.
• Identify essential personnel needed for the business to operate and decide who needs to stay onsite, if anyone.
• Communicate to all employees what their roles are and what the expectations are during the event.
• Have a backup worksite in mind to relocate personnel. For example, sometimes government offices will triage displaced businesses.
• Ensure you have critical contact info, especially for the following:
• Small Business Administration (SBA): 1-800-359-2227
• FEMA Tele-registration hotline: 1-800-462-9029
• Insurance agent’s contact information

Stay connected this hurricane season with REV’s Hosted Phone and Security services.

Our CommPortal Phone Manager service turns any web browser into your personal call center so you can control your phone features remotely. Forward your calls, check voicemails, access your contacts and more from anywhere. Access CommPortal Phone Manager (business group administrators) (end users).

Make or receive calls from any compatible device (e.g., mobile devices, PC or MAC, desk phone) with the MaX UC Mobile app. This service is for Hosted Phone customers. Download the MaX UC Mobile app (App Store) (Google Play) and read this guide for more information. There are more Support documents for Hosted Phone customers, including the Hosted Phone Quick Start Guide, Max UC Desktop Quick Start Guide, Meeting App Guide and Managing 911 Emergency Location guide.

Keep an eye on your business with REV Business’s Security & Surveillance Services. Manage your security system, door locks and more remotely using your Alarm.com app. You can also monitor your office or storefront from anywhere with our state-of-the-art surveillance systems. Log on to Alarm.com | Download the Alarm.com App (App Store) (Google Play)

If you experience a service outage, please contact us as soon as possible:

Business Customer Support

• Toll Free
  (866) 625-4100

• Phone
  (225) 621-4100

• Phone
  (985) 536-4100

• Hours
  7 days a week, 7:00am-10:00pm

Contact REV Business

Want more info? Call 866-625-4100 or fill out the short form below.