unified communications
Support
Training & Support for your UC & CC Products
We’re here to help you get the most out of your REV Business Unified Communications (UC) and Contact Center (CC) services. Whether you’re setting up for the first time, looking for step-by-step guides or user portal access, you’ll find helpful resources right here. Explore our how-to videos, quick start guides, and user demos designed to make managing your UC & CC systems simple and stress-free.
UNIFIED COMMUNICATIONS SUPPORT
Demos
UC Desktop App Demos
(Setup, Placing/Receiving Calls, Voicemail and Call History, Presence)
(Understanding the Differences between Computer and Deskphone Calling Devices)
UC Desktop App Within Teams Demos
Archiving Demos
UC Control Panel Demos
(for UC System Administrators)
Apps
Download Mobile App
Download Desktop App
User Guides
Ascend Teams Embedded Integration
(for Unified Communications MS Teams users)
Administrator and User Portals
(For Administrators to reference/manage their UC users, settings, Auto Attendants, Hunt Groups, Reports & Analytics, and more.)
(For Administrators and users to securely store, manage, and access archived communications, including call recordings, messages, and meetings.)
(For Administrators and users to send and receive faxes electronically over the internet, without the need for traditional fax machines.)
CONTACT CENTER SUPPORT
Demos
Administrator and User Portals
(For Administrators to manage their Contact Center agents, scripts, IVRs, reports, and more.)
(For Administrators and users to securely store, manage, and access archived communications, including call recordings, messages, and meetings.)
DESK PHONE SUPPORT
Demos
Contact REV Fiber
Fill out the short form below or call 866-625-4100, and we will be happy to help.
Looking for Home Services? Click here.
"*" indicates required fields