unified communications for MS teams
Teams Integration
Do you already run your day inside Microsoft Teams? Then you deserve a phone system that lives right there with you.
With Unified Communications (UC) for Microsoft Teams in South Louisiana, REV Fiber for Business gives your team a powerful cloud-based phone system inside the same app they use to chat, meet, and collaborate. As a result, your employees stop juggling multiple tools and start working with one connected experience.
Unified Communications Integrated With Microsoft Teams
For businesses that use Microsoft (MS) Teams, we offer Unified Communications plans designed specifically for optimum UC performance and seamless MS Teams integration. These users interact with both services smoothly and intuitively, all with the click of a mouse. In other words, your phone service and your collaboration platform finally work as one.
Our sales consultants can help you determine the best fit for all your Unified Communications users. They’ll walk you through your options, answer your questions, and recommend the right plan for your team size and goals.
POWERFUL PHONE SYSTEM
Our advanced cloud-based phone system sits directly inside Microsoft Teams. This means your staff can place calls, transfer customers, and manage voicemail without ever leaving the app they already trust. You get crystal-clear call quality and HD voice, all delivered over our reliable all-Fiber Internet network.
SINGLE APP SYSTEM
Give users a single Teams app for all their communication and collaboration tools. Because everything lives in one place, your team spends less time switching screens and more time helping customers. This Unified Communications solution for Microsoft Teams brings calling, texting, chat, meetings, and files together, so onboarding stays simple and adoption stays high.
ADVANCED FEATURES
Features like call queues, SMS, monitor, whisper, and barge optimize call handling directly inside Microsoft Teams. Your supervisors coach in real time, your teams route calls efficiently, and your customers reach the right person faster. When you integrate your phone system with Microsoft Teams through REV Fiber, you unlock enterprise-grade tools and equipment without adding extra software to learn.
MS Teams for chat, meetings, and files
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UC (embedded within MS Teams app) for advanced telephony, contact center, AI capabilities, CRM integrations, business SMS, and more
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best of both worlds, all within the MS Teams app your employees are used to!
Why Add Calling to Microsoft Teams for Louisiana Businesses?
MS Teams handles chat, meetings, and files well on its own. However, it doesn’t include a true business phone system out of the box. That’s where we come in. When you add calling and SMS texting to Microsoft Teams for your Louisiana business, you turn a collaboration tool into a complete communications hub.
Here’s what your team gains with our Microsoft Teams phone integration:
- One unified workspace: Calls, chat, meetings, texts, and AI tools all run inside MS Teams.
- Professional call handling: Use call queues to manage busy periods and reduce missed calls.
- Real-time coaching: Monitor, whisper, and barge help managers support agents on live calls.
- Built-in SMS: Text customers from your business number without a separate app.
- Local reliability: Our all-Fiber Internet network keeps your voice quality consistent.
Each of these tools brings value on its own. Together, though, UC within MS Teams creates a smoother, faster way to communicate and collaborate across your whole organization.
Standard UC vs. UC for Microsoft Teams
Not sure which path fits your business? This quick comparison helps you decide whether a standalone UC plan or a Teams-integrated plan suits your team better.
Feature |
Standard Unified Communications |
Unified Communications for Microsoft Teams |
| Primary app | Ascend desktop and mobile app | Microsoft Teams |
| Cloud phone system | Yes | Yes, embedded inside MS Teams app |
| HD voice and 90+ calling features | Yes | Yes |
| Single app experience | UC app | Teams app for calling and collaboration |
| Advanced call handling | Not required | Managed by the customer |
| Best for | Business teams that want an all-in-one UC app | Business teams that already live in Microsoft Teams |
Both options deliver a dependable cloud-based, enterprise-grade phone system for business experience when paired with Teams. Your choice simply depends whether your business is committed to using MS Teams each day.
What You Manage and What We Handle
We want the setup to feel clear from the start. Here’s how responsibilities break down for your business phone integration with Microsoft Teams:
- You manage your Microsoft Teams software licensing and support directly through Microsoft.
- We provide the cloud phone system, advanced calling features, and step-by-step installation instructions.
To install the UC app inside your Microsoft Teams client, visit our Unified Communications Support page and look for the Ascend Teams Embedded Integration instructions. From there, your team can connect calling to MS Teams quickly and get to work.
Get Started With Unified Communications for Microsoft Teams in South Louisiana
Ready to turn Microsoft Teams into your complete business phone solution? Let our sales consultants help you find the right fit for every user on your team. With REV Fiber’s Unified Communications for Microsoft Teams in South Louisiana, you get a true solution that keeps your people connected and your customers happy.
Build your plan online with our easy-to-use plan builder. Fill out the short form below or call 866-625-4100, and we’ll be happy to help.
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Frequently Asked Questions
What is Unified Communications for Microsoft Teams in South Louisiana?
It’s a REV Fiber for Business solution that places a full cloud-based phone system with SMS messaging features directly inside Microsoft Teams. Your team gets calling, advanced call handling, and collaboration tools in one app, all backed by our reliable all-Fiber Internet network.
Do I need a separate Microsoft Teams license?
Yes. Customers manage their own Microsoft Teams software licensing and support. We provide the UC phone system and clear integration instructions so you can connect the two with ease.
Which advanced calling features come with the MS Teams integration?
You get call queues, SMS, monitor, whisper, and barge, all working inside Microsoft Teams. These features help your team handle high call volumes, text customers, and coach agents in real time.
Why choose REV Fiber for Business for this service?
We deliver a powerful Microsoft Teams phone integration backed by local support and our dependable all-Fiber Internet network. Our team is friendly, knowledgeable, and ready to serve businesses across South Louisiana. Plus, you can get security and TV/video services from the same trusted provider.