Storm Center

When danger is near and you’re wondering what to do next, here’s our quick action plan that’ll make the most of your time:

• Take advantage of remote office tools like our Hosted Phone and Unified Communications (UC) apps to forward calls to your mobile device, access your contacts, host video meetings and share files.
• Take pictures of any equipment that may be damaged in the upcoming storm – servers, computers and call center equipment, among others.
• Protect important documents and information by sealing in waterproof containers and by making copies or backups.
• Identify essential personnel needed for the business to operate and decide who needs to stay onsite, if anyone.
• Communicate to all employees what their roles are and what the expectations are during the event.
• Have a backup worksite in mind to relocate personnel. For example, sometimes government offices will triage displaced businesses.
• Ensure you have critical contact info, especially for the following:
• Small Business Administration (SBA): 1-800-359-2227
• FEMA Tele-registration hotline: 1-800-462-9029
• Insurance agent’s contact information

Hosted Phone

Our CommPortal Phone Manager service turns any web browser into your personal call center so you can control your phone features remotely. Forward your calls, check voicemails, access your contacts and more from anywhere. Access CommPortal Phone Manager (business group administrators) (end users).

Make or receive calls from any compatible device (e.g., mobile devices, PC or MAC, desk phone) with the MaX UC Mobile app. Existing Hosted Phone users can download the MaX UC Mobile app (App Store) (Google Play) and read this guide for more information. Visit Hosted Phone for more Support documents, including the Hosted Phone Quick Start Guide, Max UC Desktop Quick Start Guide, and Managing 911 Emergency Location guide.

Unified Communications (UC)

Our REV UC app keeps you connected, no matter where you are. Call, chat, meet, and more from any compatible device (e.g., mobile or desktop) with the REV UC app. Existing UC users can download the UC Mobile app (App Store) (Google Play) and read this guide for more information. Visit Unified Communications Support for more Support resources, including links to download the mobile and desktop apps and many helpful demos about the app and Control Panel (for UC System Administrators).

Security 

Keep an eye on your business with REV Business’s Security & Surveillance Services. Manage your security system, door locks and more remotely using your Alarm.com app. You can also monitor your office or storefront from anywhere with our state-of-the-art surveillance systems. Log on to Alarm.com | Download the Alarm.com App (App Store) (Google Play)