REV Business logo

unified communications

Go beyond
Business Phone Service

Boost Your Business with AI-Powered Communications
Smarter Communications. Better Business Outcomes.

Our UC solution delivers a robust unified communications experience with phone service, video conferencing, chat, business SMS, file management, and more.

Learn how you can increase productivity, cut costs and create better customer experiences with our UC solutions.

Already have an on-premise phone system? Here’s a quick comparison of why you should upgrade to our UC solution.

Features

BUSINESS PHONE

Highly reliable cloud-based phone system with 90+ calling features, crystal clear call quality and HD voice.

VIDEO CONFERENCING

Securely meet face-to-face with your employees and customers from anywhere.

TEAM CHAT

Bring your teams together and quickly communicate with coworkers from any device.

FILE MANAGEMENT

Share and collaborate on files securely from any location with real-time backup and restore.

Additional Services and Features
ADVANCED HUNT GROUPS

Many UC seat types allow users to participate in Advanced Hunt Groups at no additional cost.

RESOURCE LINES

For businesses who need a shared phone assigned to a location or used as a utility line – e.g., breakrooms, lobbies, conference rooms, courtesy phones, fax machines, elevators – Resource lines are the perfect solution. With each Resource line, customers can choose between equipment options including a desk phone, cordless phone, conference phones and more.

ARCHIVING

Securely back up your organization’s phone calls, meetings, chats and SMS conversations. Each eligible UC user gets 30 rolling days of free archiving. Longer retention periods can be set anywhere from 30 days to 10 years.

COMPANY MESSAGING

Give customers the ability to conveniently communicate with your main business number(s) with messages through the desktop and mobile apps. Options include SMS/MMS messages to local numbers and SMS messages to toll-free numbers.

WEBFAX

WebFax is a virtual fax service that allows eligible users to receive and manage their faxes via the online interface. WebFax is available for most UC users, with the option to add more as needed.

VOICEMAIL BOX

All UC customers will get one free Voicemail box, with the option to add more as needed.

CRM INTEGRATIONS

Choose from multiple CRM Integrations, including Salesforce, SugarCRM, Hubspot, Reynolds and Reynolds, CDK, DealerSocket and more.

Plans

IT’S NOT A ONE-SIZE-FITS-ALL WORLD
Find the solution for your needs

Mobile App

Seamlessly switch your workspace to any Apple or Android smart device with the Ascend Mobile App.

With real-time presence, contact syncing, and the option to call from your work number rather than your personal cell, you can manage communications on the go using all the same applications available in the desktop app.

Desktop App

The Desktop App allows users to place calls, chat, host or join a video conference, and share files right from their PC or Mac.

Teams Integration

Using Microsoft Teams for collaboration? Easily pair UC with your Teams environment.

Contact Center

Looking for the ability to offer more personalized, responsive customer care with a fully integrated UC and Contact Center solution?
ALL-IN-ONE PLATFORM

One seamless cloud solution with a single user interface merging employee productivity with omnichannel customer engagement.

A MORE INFORMED ORGANIZATION

A singular platform helps businesses cut hold times, increase call effectiveness, and improve employees’ ability to resolve issues quickly.

Equipment

Take an in-depth look at the high-quality Unified Communications hardware and equipment we offer for all types of business needs.

Support

Looking for help with your Unified Communications service?

Contact REV Business

Fill out the short form below or call 866-625-4100, and we will be happy to help.

Looking for Home Services? Click here.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.

CALL